Based on the above requirements, Talking Business recommended a solution based upon the SpliceCom Maximiser 5100 Call Server. It delivers the following key features:
Distributed Architecture for all endpoints. This includes analogue handsets located remotely from the main control unit i.e. in each campus building where required. This would eliminate significant re-cabling costs
The server can use any analogue handsets and voice cabling. This will allow re-use of existing analogue handsets and voice-cabling infrastructure. New cable runs in each building will only be needed where additional extension capacity is required and no spare cables exist.
Interoperability with Nortel Option 11 – The Maximiser System links via an integrated DPNSS* connection on each 5100 Call servers. This DPNSS connection enables interoperability with the Nortel Option 11 providing extension-to-extension dialling across the system.
Simple System Architecture – The Maximiser Solution operates on a single central shared database, providing a single point of administration.
Industry leading IP Handsets – the PCS560 PCS570 IP handsets offer cutting-edge and highly intuitive full-colour display IP Handsets. These enable easy access to a greater number of features. Perfect for use by office staff.
Splicecom Vision Call Management has an unparalleled level of reporting for the Maximiser system. This enables enhanced detailed reporting.
The integration and testing with the Meridian Option 11
The switch-over of the 300 Analogue extensions. Engineers completed this in a single day and with minimal disruption
The new Splicecom IP handsets were deployed in a single department to ensure familiarity. They were thoroughly tested throughout the school before being installed elsewhere. Again, this task was carried out by the IT department.
Between September and Christmas, all the Digital Meridian handsets were replaced department by department. This allowed for fully-focused training and troubleshooting, resulting in few end-user concerns.