CORONAVIRUS (COVID-19) UPDATE

In light of the current Coronavirus (COVID-19) situation, We appreciate that many of you are being encouraged to work from home. Please click on the relevant information to see how Talking Business can assist you during this time.

Dear Talking Business Customer

Due to the outbreak of coronavirus many of our customers are anticipating the need for employees to work from home. We have received lots of enquiries already about how your current Avaya System can be utilised to allow staff to work from home.

We have detailed the below options that will enable staff to work from home:

  • Divert/forward calls: Calls can be diverted on the user’s extensions to allow for calls to be forward onto mobiles.

As you are currently running a legacy Avaya solution, it doesn’t have the same flexibility as the cloud solutions for home working. At Talking Business we have our own cloud solution that we provide to customers. We have made temporary users available on this to help Avaya customer’s staff work from home if required.

If you require any further assistance setting up diverts or want to discuss the options further please contact the team.

Kind regards,

Talking Business.

helpdesk@talking-business.co.uk

03713210101

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For over 25 years Talking Business have been serving the local community by providing business telecommunications solutions. We cater for Schools, Businesses, and Care establishments amongst other institutions. Explore today how we can help your business!